Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Envisage Dental. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Envisage Dental for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 02392 380822 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Envisage Dental.

Patient Reviews

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Patient reviews

1501 Reviews

5.0
DB

David Bonnett

Friendly, welcoming team as always.

20th June 2026

Clinician was professional and charming. The only issue is with the constantly increasing prices since Envisage have taken over.

EG

Edelwais Green

I have been a patient at Invisage Dental Practice for around 15 years, and although this is my first review, I felt it was well deserved.<br><br>The hygienist is always kind, professional and thorough. She explains everything clearly, including where I need to improve my brushing, and she always does a wonderful job cleaning and polishing my teeth.<br><br>The dentist is also excellent. She is very thorough, gentle and caring, and always takes the time to explain everything and make sure I understand.<br><br>The reception staff are always friendly, helpful and welcoming.<br><br>I would highly recommend this practice to anyone looking for professional, caring dental care.

18th June 2026

Always clean and friendly. On time no waiting about

JM

Jo Mcgibben

Prompt, friendly and efficient service. Couldn't ask for better.

PS

Phil Spencer

Always excellent

15th June 2026

The friendliness of all the staff

13th June 2026

Making tbe appointment was easy, reception were very friendly and the staff are always professional and friendly.

12th June 2026

I had a raging toothache when I phoned at 8 and was seen at 12.30. Although it didn’t rid me of my pain she did give me antibiotics

11th June 2026

Quality of Clare hygienist .. excellent and Radika is a v thorough dentist

11th June 2026

Your reception staff always polite and friendly. Pedro was extremely professional and considerate. I was highly satisfied with the result of my implant and it was not as daunting as I first thought it would be. Thank you Pedro.

TC

Tracey Cook

The 2 ladies on reception are always so lovely, and the dentist and assistant are always very thorough, and explain everything they are doing, great service.

GE

Graham Eite

First class service.

8th June 2026

This was my 3yr old daughter's second time going to the dentist, and she really enjoyed it. They made her feel comfortable and happy and when we were walking to our car she commented on how nice the dentist and lady (nurse) were

6th June 2026

All treatments were professionally dealt with by the Dentist and the Hygenist - thank you

3rd June 2026

Polite staff clean surgery competent dentist no problem start to finish

BH

Bernie Higgins

A professional service as always, all good. Many thanks Bernie

31st May 2026

Reception staff and dentist plus assistant courteous and professional. No issues.Despite fact that my scheduled hygienist appointment could not be undertaken, a revised date was easily established. Special note to dentist (Rodica) who always explains what she is doing and why there may be a requirement for further treatment (minor), plus advice she provides on ongoing dental hygiene. She is never 'pushy' in giving information.

29th May 2026

Wonderful service.. highly recommend .

28th May 2026

Very friendly staff

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