Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Envisage Dental. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Envisage Dental for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 02392 380822 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Envisage Dental.

Patient Reviews

People are talking about us

The biggest compliment we receive is when our patients refer their friends and family to Envisage Dental. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

Leave us a Google review

Patient reviews

1469 Reviews

5.0

29th April 2026

PLEASANT, EASY GOING ATMOSPHERE EXPLANATION OF TREATMENT OPTIONS AVAILABLE

25th April 2026

Ease of making and sometimes changing appointments. Pleasant staff and treatments explained and any options discussed.

25th April 2026

Friendly helpful staff

24th April 2026

I have to walk with a frame As my husband was helping me out of the car the receptionist was at the door ready to help me in Every time I have an appointment I am treated with friendly consideration by all

CF

Clare Fookes

I had a great Hygenist and dental appointment. All the staff were really lovely.

KO

karen odare-sharman

The Reception Ladies are always very friendly, professional and a credit to your Surgery ❤️

17th April 2026

Everything runs efficiently and the staff are well organised and very pleasant to all their customers. The dentist was as usual professional and extremely confident in the appointment. The assistant was also attentive and professional.

15th April 2026

thet do a great job i like them

11th April 2026

Dealt with pleasantly and efficiently

MS

Martin Shannon

Great experience as usual! Very helpful staff. Thank you.

8th April 2026

Clean practice, lovely staff, our dentist and the assistant are so nice, welcoming, put you at ease, explain everything proper and clearly, listen to your concerns, give advice based on those.

5th April 2026

Lovely staff, attention to detail, very happy with their service.

3rd April 2026

Lovely friendly staff both Reception and Clare the Hygienist

SS

Sheila Stobbs

It was a pleasant visit as always and thank you to my hygienist for helping me with my jacket after

RF

rachel loise faller

Wonderful supportive service..... where my treatment is always fully understood.... with care and understanding throughout denist leona is particularly wonderful..... thank you so much everyone. Absolutely outstanding....

PV

Pauline Vind

As always, friendly & efficient front of house Staff, Hygienist & Dentist.

SP

Selena Peters

Seen quickly. Combined an extra procedure to save a further visit which was excellent.

MS

Mark Scarborough

Very good service

29th March 2026

Excellent every aspect!

28th March 2026

Always looked after. Dentist and hygienist never seem rushed with appointment. Reception always helpful

Prev Previous
Next Next