Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Envisage Dental. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Envisage Dental for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 02392 380822 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Envisage Dental.

Patient Reviews

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Patient reviews

1540 Reviews

5.0

30th July 2026

Every visit is a pleasure, the reception staff, the dentist and their assistant, and also the hygienist, all are helpful and friendly, it's a pleasure visiting

30th July 2026

Friendly staff

LR

Linda Read

Absolutely professional and lovely people.

25th July 2026

On arrival receptionists are always so cheerful and helpful.Rodica my dentist is absolutely amazing and the dental nurses as well.Always a great experience and a pleasure to go there (from a nervous patient)

24th July 2026

As I am disabled the whole team really make sure my appointment is as easy as possible. I often received help opening the front door, and am met by the receptionist, sometimes while I am walking up the path. All appointments have been scheduled to the downstairs surgery including Hygienist ones. I am always met with friendliness and courtesy by everyone. Any procedures are expertly carried out, and I feel safe and listened to.

SB

Susan Barrett

Great service from all the staff as usual.as I have used this practice for about 35 years i am more than pleased

CQ

Caitlin Quigg

I was over visiting my boyfriend and had a tooth pulled a week prior. I was still in a lot of pain and wanted to get it checked out so I rang for an emergency appt. I got in the same day and saw Dr Bailey. She was amazing and fixed me right up. The following day I went back to double check the clot was still in place and she was so reassuring. Cannot recommend them enough everyone in the practice is so lovely.

LL

Lauren's channel lol

Excellent service as ever

DH

Debbie Hick

Very through dental examination and hygienst session. The Hygienst was excellent, and gave relevent advice. Thankyou

19th July 2026

Exemplary in all respects

NS

Nigel Smith

Great service today

15th July 2026

Very friendly. Always fit me in when necessary. Dentist and assistant highly competent.

14th July 2026

Always a pleasant experience from the moment I walk in the door, with the friendliness of the reception staff to the professionalism of the hygienist, dentist and dental nurse.

14th July 2026

They always take great care of me when I come for my appointments. The reception team are superb and make me feel extremely welcome and valued and that extends to dentist and her assistant there just brilliant. I would recommend them to anyone...

JR

John Reid-Robertson

all the staff so relaxed, friendly and very professional

11th July 2026

Friendly staff, Dentist Dental Assistant and receptionist. They all made me feel at ease and were happy to help.

11th July 2026

Everyone was so understanding of my fears, cannot fault the way I was treated, much as I hate going to the dentist and I know I have to have an extraction, I am less worried than before because I felt understood and respected. Brilliant team of people, thank you

RT

Rachel Tregenna

Very good. I asked about whitening possibilities and then dentist went over every option with me, going from the lowest level and the least invasive to the highest. She asked the hygienist to give my teeth a thorough clean and we would go from there. There was no pressure to have any expensive treatment at all. The hygienist was the same, just gave me the options and some advice and left it up to me.

KR

Karen Rutledge

Absolutely brilliant, am terrified of dentistry, they were so patient, thank you

10th July 2026

The whole team are great, especially the ladies on reception! Always friendly and so caring. They make sure you have appointments scheduled and are just really on it. The whole team is fab though.

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